The creators of Once Human — the survival game that’s really taking off right now — have come out and addressed some of its biggest issues. That includes character-specific cosmetics that the company says will be transferred account-wide and an admission of concerns about the seasonal reset.
This statement was published on social media in a long post, covering the entire process and planned improvements. This statement, addressed to the public and full of community appreciation, reads as follows:
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“Thank you so much for taking the time to talk to us and provide such detailed gameplay feedback for Once Human. We understand Metas’ concerns about mandatory seasonal resets and how they may impact the sense of progression and attachment to a character.”
“We also realize that cosmetics tied to individual characters can be frustrating. We plan to make all cosmetic purchases available for multiple characters on the same account by August. If you have already purchased the same cosmetic for multiple characters on the same account, we will refund the Crystgin used or other in-game currency for additional purchases once the cosmetics are available account-wide.”
“To all Metas, not just Pirate Software (an influencer who spoke to the developers prior to this statement), if you have any comments or opinions on Once Human, please leave a message in the comments section or on our official Discord. We will review each piece of feedback thoroughly. As we mentioned in the Dev Stream, if Metas have any concerns, concerns, or concerns, we will respond promptly.”
“Thank you again for your support and love for Once Human. We can’t wait to make Once Human better with your company!”
It’s a great thing to see this early in the game’s life, even if one would have preferred these issues not to have occurred in the first place. Especially the refund of Crystgin spent on such items, which will go a long way in helping to recoup those who have already spent a lot on the game. All in all, a good sign for the future and a great case study in how to deal with critical community feedback.
