Update 3/7/2025 7:06 Fri: According to the official post from the initiated Xbox account, this problem has been solved and steps for people who have been affected by the repair of their Xboxes are expected:
We are aware of the problem affecting Alpha and Alpha Skip-Ahead #Xboxinsiders. The problem has been solved and players should restart their consoles. If the console has been affected, you can fill the console configuration through the following steps on Xbox support. https://t.co/1zbszenok4
– Xbox Insider (@xboxinsider) March 6, 2025
Original story:
Heads: The last update of the Xbox Insider program pushed to Alpha and Alpha Skip-Ahead seems to remove user profiles from Xbox systems, forcing users to re-add their profiles, as if the system was completely recent.
As reported by VGC AND confirmed by the number of people from outside and users on social mediaThe update in question was added yesterday to the systems as optional download, but became obligatory behind schedule at night in the United States. It is pushed to Alpha and Alpha Skip-Ahead Server in Xbox Insider, so if you are not part of it, you have nothing to worry about, and this will not affect you.
For those in this program, the update is mostly harmless, although it is annoying. His It should simply be an update that fixes the problem with a miniature user profile And also an error affecting some TV models. But instead, it effectively reset Xboxes of people.
Basically, after downloading the update, the system returns back to the first configuration protocol, which requires users to log in to Xbox accounts again and review various other settings menu, as if they have just bought the console for the first time. After logging in, your games and other purchases should still be there. However, custom settings, such as wallpapers on the main screen and quick CV data, are unfortunately wiped. Think about how to reset factory.
Unfortunately, some users seem to report that their consoles got stuck in the update loop, in which their consoles say that there is an update, but after downloading the download is not said and reset the console. It lasts indefinitely. Several users say that they eventually got an update to work after many unsuccessful attempts, but others still seem to get stuck.
So far, there is no word from Xbox about how it happened or when it can be fixed. If you are in one of these programs, it’s probably best to just leave your Xbox in peace for now. Ign contacted Xbox to comment.
Rebekah Valentine is a senior Ign reporter. You can find her post on BlueSky @duckvalentine.bsky.skyla. Do you have a hint with history? Send it to ralentine@ign.com.
