Do you want to know if your Otterbox Warranty is still valid? Or do they even have a warranty policy? You’ve come to the right place. We’re here to explain OtterBox Warranty Process and how to make sure you get the most out of your purchase.
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Let’s take a closer look at the OtterBox warranty policy.
Does OtterBox have a warranty policy?
Yes, OtterBox offers a warranty. The warranty covers manufacturing, material and workmanship defects arising under normal employ, provided the products were purchased from an authorized dealer. The length of your policy depends on the product you purchase and in some cases, where you purchased it.
Does OtterBox have a lifetime warranty?
No, OtterBox products do not have a lifetime warranty.. You might understand thinking that, since OtterBox’s policies often refer to “product life,” but that’s not the same as a lifetime warranty. The warranty periods for their products are listed below:
- OtterBox Private Collection and Limited Editions/Special Products: One year (two years in EMEA) from the original date of purchase or delivery (whichever is later)
- Products from the OtterBox Outdoor collection: Five years from original date of purchase or delivery
- OtterBox cases for smartphones and tablets: Seven years from original date of purchase or delivery
- OtterBox mobile accessories: Two years from original date of purchase or delivery
If you miss the warranty period for your product, it is worth filing a claim because for claims submitted within 60 days of the end of the warranty period, OtterBox will, at its sole discretion:
- Repair your product using recent or refurbished parts
- Replace your product with a recent or refurbished one
- Replace the product with a similar one, subject to availability
How can I benefit from the OtterBox warranty?
To make a warranty claim with OtterBox, simply go to their website warranty website or call 1-855-688-7269 (call costs vary depending on operator). OtterBox makes sure the warranty process is as plain as possible, so the five-step process is not overly complicated and is definitely worth going through if your product becomes damaged.
Do I need to show proof of purchase to claim my OtterBox warranty?
Yes, you must present your purchase receipt when submitting your application.If you do not have this receipt you will not be able to apply for a refund.
Will OtterBox replace my broken screen?
With OtterBox security software, OtterBox will replace your broken screen if you have Alpha Glass or Amplify Glass installed. For more information, please visit official website.
That’s all you need to know about the OtterBox warranty. Now that you’ve got that sorted, why not check out our lists of the best mobile games of the past year or the best Apple Arcade games?
