UPDATE: Amazon Web Services said it is seeing “significant signs of recovery” after various fixes rolled out this morning. “Most demands should now be met,” it continued. “We are still working through the backlog of requests in the queue. We will continue to provide additional information.”
ORIGINAL STORY: The Amazon Web Services outage appears to have resulted in the loss of many key websites, social media networks, work platforms and video games.
Amazon has informed users that requests made to its DynamoDB data storage service in the “US-EAST-1 region” are experiencing “significant error rates.” This region refers to services provided in northern Virginia.
However, the problem also affects other services provided in this region. According to Downdetectorvideo games including Roblox and Fortnite are affected, Snapchat seems to be having issues, Slack is snail-paced for many users, and even online banking is having issues. Wordle fans are also reporting login issues.
AND Epic statement confirmed issues in Fortnite: “The outage of several online services is also impacting Fortnite logins,” Epic said. “We are investigating this matter now and will update you when we have more details.”
The latest update to Amazon Web Services showed that a potential root cause of the error rates had been identified. “Based on our investigation, the issue appears to be related to the DNS resolution of the DynamoDB API endpoint on US-EAST-1” – aws SAID. “We are working on multiple parallel paths to speed up recovery. This issue also affects other AWS services in the US-EAST-1 region. Global services or features that rely on US-EAST-1 endpoints, such as IAM updates and DynamoDB global tables, may also cause issues. During this time, customers may be unable to create or update support tickets. We recommend that customers continuing to retry any failed requests. We will continue to provide updates as we have more information to share or 2:45.”
In its latest update, AWS said it had taken “initial remediation” and had seen signs of improvement. “We recommend that customers retry failed requests,” he continued. “As requests begin to be processed, there may be additional delays and some services will have a backlog to work through, which may take longer to fully process. We will continue to provide updates as we have more information to share or by 3:15.”
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Wesley is the news director at IGN. Find him on Twitter at @wyp100. Wesley can be reached at wesley_yinpoole@ign.com or confidentially at wy100@proton.me.
